Scoot’s main location is based within Back In Motion Eltham at 1/256 Bolton Street Eltham. This is in the same complex as Autobarn and Petstock. When you arrive, say hello to the Back In Motion Eltham admin staff and they will let your therapist know you have arrived.

Our secondary location is within The Health Hub at 69 Main Street Diamond Creek 3089. When you arrive, make yourself at home in the welcome room and your therapist will come and get you once they are ready for your session to begin.

Hours vary at each location so please call us to discuss available appointment days and times. Remember to double-check the location you have been sent via your confirmation messa

Yes, though the parking outside the front of the Eltham clinic can get busy. There are plenty of additional car spaces around the back and side of the clinic. There is one disabled park available directly in front of the clinic.

Diamond Creek Clinic: There is ample parking in the Church carpark opposite with entry via Hyde street.

No, you do not need a referral to attend. If your doctor, maternal child health nurse, paediatrician or other specialist has recommended physiotherapy it is helpful for them to send us any relevant information prior to your appointment. 

Please complete your New Client Information Form and Terms & Conditions form using the email or text link at least 24 hours before your appointment. This ensures your therapist has time to prepare and provide the best possible session for you. If you have not received these forms, please call reception immediately on (03) 9439 6776 to have them re-sent through. 

• Any medical paperwork / referral letters
• Any investigations (eg: x-ray reports, MRI findings)
• Your NDIS number and plan review date if relevant
• Your child’s favourite toy (If they struggle to settle in new environments)
• Comfortable flexible clothing

If you are unable to make an appointment please call our reception staff as soon as possible. 

Whilst we understand that things come up, we do have a 24 hour cancellation policy for all appointments. If you are unable to provide 24 hours notice, you will be liable for the full consultation fee. 

This depends on their goals, condition, and progress. Your physiotherapist will discuss a tailored plan at the first appointment. 

Yes, we have Hicaps facilities available at both sites to allow you to claim your private health insurance at the time of your appointment. Alternatively, we can issue an invoice that you can claim independently at a later date. Please note that not all health funds can be claimed via Hicaps, and your cover of physiotherapy will depend upon YOUR private health insurance provider and level of policy.

Yes we have a change table and shower located with the disabled bathroom within the clinic. 

Within our Eltham rooms, we typically work in an upstairs space but also have access to a downstairs room. Please inform the admin team if you require a downstairs room and we will do our best to accommodate. 

Within our Diamond creek rooms at The Health Hub, we have a change table and disabled toilet on site. The site is fully accessible to those who utilise wheeled mobility

Initial consultation 45min – $190 

Review consultation 30min – $130 

Extended consultation (including standardised testing) – $190 

NDIS 60min Initial consult – $214.65 (As per NDIS rate guidelines; Includes 50min intervention and 20min non face to face support time (administration, liaison with care team, treatment planning) 

NDIS 60min consult – $183.99 (As per NDIS rate guidelines; Includes 50min intervention and 10min non face to face support time (administration)) 

GP Chronic Condition Management Plan (GPCCMP) (Previously EPC/TCA): Please note there will be a gap payment associated with a Medicare referra